Stay Feral Return Policy
We want you to love your Stay Feral gear. Because each item is made-to-order through our print partner, we can only accept returns or exchanges in certain cases. Please read below before placing your order.
Damaged, Misprinted, or Defective Items
If your order arrives misprinted, damaged, or defective, please contact us within 7 days of receiving your item.
Send your order number and clear photos of the issue to [your email address].
We’ll work with our print partner to replace the item at no cost to you.
Wrong Address
If the shipping address you provided was incorrect, we can’t offer a refund. Items returned due to an insufficient/incorrect address can be reshipped once you provide the correct address, but you’ll be responsible for the new shipping costs.
Buyer’s Remorse (Size/Color/Change of Mind)
Because each piece is custom-made just for you, we cannot accept returns or exchanges for wrong size, color preference, or general buyer’s remorse.
To help with sizing, please check our size charts before ordering.
Lost Packages
If your order hasn’t arrived within the estimated timeframe, let us know.
If tracking shows the package was lost in transit, we’ll send a replacement.
If tracking shows it was delivered, but you can’t locate it, please check with your local carrier before contacting us.
Refunds
Refunds are only issued if an order cannot be fulfilled or replaced due to a defect.
Refunds will be processed back to your original payment method.